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SAP C_C4HCX Exam Syllabus Topics:

SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:

1. Which of the following are typical use cases for the Key User Tools in SAP Customer Experience solutions?
Note: There are 2 correct answers to this question.

A) Addition of extension fields
B) Complex scenarios requiring business logic
C) Execution of logic in an external system
D) Screen adaptations for user interfaces

2. Which functions are available in the Automation Center feature in SAP Emarsys Customer Engagement?
Note: There are 2 correct answers to this question.

A) Lifecycle campaigns for large contact lists
B) Event-driven journeys for contacts
C) Immediate reactions to customer behavior
D) Multilevel ad hoc programs

3. Which of the following are key features of SAP Customer Identity and Access Management for B2B solutions exclusively?
Note: There are 3 correct answers to this question.

A) Identity management
B) Organizational management
C) Access management
D) Policy-based access control
E) Delegated administration

4. What are some of the Generative Al features available in SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.

A) Call Lists Generator
B) Lead Booster
C) Account Synopsis
D) Lead Scoring
E) Email Draft Recommender

5. What are the three main pillars of the installed base?
Note: There are 3 correct answers to this question.

A) Installation point
B) Functional location
C) Service level agreement
D) Registered product
E) Skill set

Solutions: