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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. An organization sells products which have rapidly-changing features and functionality. The organization has always taken a traditional approach to development and deployment, aiming to deliver products with full functionality after extensive requirements analysis. The organization's sales and revenues have recently decreased.
Which technique would be MOST BENEFICIAL for the organization to adopt?

A) A/B testing
B) Cost of delay
C) Return on Investment (ROI)
D) Minimum viable products

2. A team automatically runs unit, integration, and security tests every time code is committed, and blocks the pipeline if any test fails.
Which technique is being applied?

A) Service validation sign-off by a change advisory board
B) Continuous testing
C) Chaos engineering
D) Post-implementation review

3. Which concept focuses on a collaborative exchange of competencies for the mutual benefit of the organizations involved?

A) Complexity thinking
B) Service-dominant logic
C) Toyota Kata
D) Design thinking

4. Which statement about high-velocity IT is CORRECT?

A) Organizations should assign a high priority to high-velocity transformations
B) The required velocity should be based on the nature of an organization
C) Moving to a high-velocity way of working will reduce costs and risks
D) Levels of utility or warranty might have to be sacrificed for higher velocity

5. An organization that has been successful in the past is now struggling to succeed in a highly competitive industry. Customer expectations that are changing in unpredictable ways, and unclear user requirements, are making it difficult for the organization to decide a course of action.
Several conflicting approaches have been suggested.
In the context of the Cynefin framework, which approach would BEST enable the organization to progress?

A) Take quick action to stabilize the situation
B) Set clear objectives and apply proven best practices
C) Ask experts to analyse the options and provide a recommendation
D) Use safe-to-fail experiments to collect knowledge

Solutions: