Salesforce Sales-Con-201 Exam : Salesforce Certified Sales Cloud Consultant

  • Exam Code: Sales-Con-201
  • Exam Name: Salesforce Certified Sales Cloud Consultant
  • Updated: Aug 27, 2026
  • Q & A: 228 Questions and Answers

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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Sales Cloud Analytics10%- Sales metrics and KPIs
- Reports and dashboards for sales
Practical Application of Sales Cloud Expertise33%- Scalability and maintainability
- Customer success and solution delivery
- Sales Cloud implementation strategies
Sales Cloud Configuration16%- Sales Cloud features and customization
- Sales processes and workflows
Lead Management12%- Lead scoring and routing
- Lead qualification and conversion
Account and Contact Management12%- Account hierarchy and relationships
- Contact management best practices
Opportunity Management17%- Opportunity stages and pipeline management
- Forecasting and quota management

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Cloud Kicks wants to measure the adoption of its Sales Cloud rollout. Which key performance indicator (KPI) should the consultant recommend?

A. Number of User logins in the last month
B. Number of Community Contacts added In the last year
C. Number of Opportunities Closed Lost In the last month


Question 2

Cloud Kicks wants to streamline the approval process and give sales managers more efficient ways to approve opportunities in a timely manner. Which strategy should the consultant recommend to improve Approval Processes?

A. Add a dashboard of pending approvals to the Chatter feed.
B. Allow managers to approve or reject requests via an email.
C. Configure Einstein Opportunity Insights to approve requests.


Question 3

Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. UC uses a standard Web- to-Lead form without safeguards in place to limit spam on forms. What should the consultant recommend as the first line of defense before republishing the form?

A. Use a custom Web-to-Lead alternative with built-in protection.
B. Use an AppExchange package with custom Web-to-Lead handling.
C. Select Require reCAPTCHA Verification in Web-to-Lead settings.


Question 4

Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view. Which solution should the consultant recommend to meet the requirement?

A. Use Deal Insights In Pipeline Inspection
B. Create a Lightning Web Component.
C. Create a screen flow.


Question 5

Cloud Kicks (CK) has organization-wide defaults set to Public Read-Only for Opportunity. One of the Account Team roles at CK is Executive Sponsor. Account Team members with the Executive Sponsor role need Read/Write access to all child Opportunities. How should the consultant meet the requirement?

A. Create an Opportunity sharing rule to grant Read/Write access to Opportunities.
B. Create an Account sharing rule to grant Read/Write access to Opportunities.
C. Create a flow to grant Read/Write access to Opportunities.


Solutions:

Question 1
Answer: C
Question 2
Answer: B
Question 3
Answer: C
Question 4
Answer: A
Question 5
Answer: A

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