Salesforce Public Sector Solutions Accredited Professional : AP-222 Exam

  • Exam Code: AP-222
  • Exam Name: Public Sector Solutions Accredited Professional
  • Updated: Jul 27, 2026
  • Q & A: 130 Questions and Answers

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Salesforce AP-222 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Public Sector Data Model20%- Constituent and household data model
- Permit and license object relationships
- Service territory and location-based services
- Case and investigation management
Topic 2: Government Community Cloud20%- Constituent engagement features
- Case management for government
- Permitting and licensing capabilities
- GCC features and capabilities
Topic 3: Best Practices and Governance10%- Performance optimization
- Public sector implementation best practices
- Accessibility and compliance standards
Topic 4: Configuration and Customization15%- Workflow and approval processes
- Reporting and analytics for public sector
- Constituent engagement portal configuration
- Lightning Experience customization
Topic 5: Public Sector Solutions Overview15%- Key use cases and common scenarios
- Salesforce Public Sector Solutions product positioning
- Government and Public Sector industry fundamentals
Topic 6: Implementation Considerations20%- User adoption strategies
- Integration patterns for government systems
- Security and compliance requirements
- Data migration considerations

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce features must be enabled to support this use case?

A) Salesforce Flow
B) Custom Object for Applications
C) Person Accounts
D) Product Schedule


2. Which Experience Cloud template contains pre-configured components for Licensing and Permitting use cases?

A) Public Sector Solution Template
B) There is no pre-configured template.
C) The Customer Account Portal template.
D) The Licenses and Permits template.


3. A transportation department performs bridge inspections. Inspectors frequently attach dozens of photographs to inspection records. Supervisors want all images to remain associated with each inspection and easily accessible during future audits. Which approach is recommended?

A) Email photos to supervisors after each inspection
B) Store photos as Salesforce Files related to the inspection record
C) Save image URLs in a text field
D) Upload images into Chatter posts only


4. A public sector agency is leveraging the Business Rules Engine for its Licensing & Permitting implementation. The agency needs to allow multiple permits for a single application, and the permit fee is calculated based on the type of permits selected. Which two steps would a technical consultant use to address this use case?

A) Add a Lightning Component to query and Aggregate the total value of all permits
B) Add an Aggregate Group to the end of the Expression Set
C) Provide Permission Sets to users for the Expression Set and Lightning Component
D) Add an Aggregate step to the group and add the SUM function


5. A government agency does not have a universal requirement for storing a grantee's data after a grant has been fully disbursed and closed. Some grantees may ask to have their data maintained if involved in legal proceedings. How can a government agency best comply with the grantee's request for historical data storage while at the same time adhering to the request not to use/process the historical data?

A) Export the grantee's data to retain it.
B) Assign the data to a specific public group and make those records inactive
C) Export the grantee's data to retain it. Then, delete their data from Salesforce.
D) Keep the data in Salesforce and make it invisible to the users and system to restrict the processing of the data.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: B,D
Question # 5
Answer: D

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