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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the marketing operations manager for a large manufacturing company. The VP of sales has requested you to export the key sales opportunities for a particular marketing campaign.
Identify the statement with respect to security of objects and records during the export process.

A) The list of objects available for export is not limited by security policies.
B) The list of objects and records available for export is limited by responsibilities.
C) The list of objects and records available for export is limited by security policies.
D) The list of objects and records available for export is not limited by security policies.
E) The list of records available for export is not limited by security policies.

2. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
B) Each set of contact data should be imported from a separate flat file
C) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
D) Create a data set for each contact and include them all on the same opportunity line.
E) 1:M relationships cannot be directly imported into Oracle Fusion CRM.

3. Which four actions should you perform in order to use the sales catalog to its fullest potential?

A) Associate an image for the sales catalog.
B) Create and include sales catalogs within the product group.
C) Create and include promotions within the sales catalog.
D) Sort the products within the sales catalog by quantity.
E) Relate product groups to other product groups.
F) Create and include product groups within the sales catalog.

4. A sales administrator wants to assign territories to opportunity revenue lines based on the product revenue associated with the revenue lines, through Assignment Manager.
Identity the work object and candidate object that allow the sales administrate to proceed with the assignment in Oracle Fusion Sales.

A) Opportunity product line and territory
B) Opportunity revenue line and territory
C) Opportunity and territory
D) Opportunity and opportunity revenue lines
E) Opportunity product and revenue lines

5. You are configuring the Sales Assignment Manager based on resource candidates and credit allocation candidates. In your company, resources change frequently but credit allocation is more stable. You a currently deciding how to set the Fusion cache values.
Select the true statement based on this scenario.

A) Oracle Fusion Objects are not cached; therefore no cache configuration is necessary.
B) Oracle Fusion cache refresh is set at the Owner Objectlevel because resources change frequently;the Sales cache should be updated daily.
C) This scenario can't be accomplished because it is not possible to have multiple candidate objects for one owner object.
D) Oracle Fusion cache refresh is set at the Candidate Object level, but must be the same across all levels; because resources change frequently, the cache should be updated daily.
E) Oracle Fusion cache refresh is set on individual candidate objects; Resource should be set to dally but Credit Allocation might be set to weekly.

Solutions: