IBM Case Manager V5.1 : 000-586 Exam

  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
  • Updated: May 30, 2026
  • Q & A: 132 Questions and Answers

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IBM Case Manager V5.1 Sample Questions:

1. IBM Case Manager is best suited for which type of process?

A) A formal process where each step and business goal is fully controlled by the system.
B) A combination of formal and informal processes where a balance of control and flexibility is achieved.
C) An informal process which is modeled and partially tracked by the system.
D) An informal process which is not modeled and cannot be easily tracked by the system.


2. What states does a case have?

A) New, Waiting, In Progess, Complete, and Failed
B) New, Initializing, Working, Complete, Failed, and Archived
C) New, Working, Initializing, Complete, and Failed
D) New, Waiting, In Progess, Complete, Filed, and Archived


3. How can you implement an IBM BPM automated task?

A) Create a task with a system step in Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process.
B) Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process, and configure the Case Manager REST API endpoint in IBM BPM.
C) Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process.
D) Create an empty task using Case Manager Builder, discover this empty task with Integration Designer and implement the Process Server process via a custom class in IBM BPM.


4. Which three tasks can be launched from Case Client?

A) Required, Optional or User Created
B) Required, System Created or User Created
C) Required, Optional or System Created
D) System Created, Optional or User Created


5. A solution designer is given the following integration requirements for an ICM solution: 1. An external application will create cases using the ICM API 2. The external application will use a REST based API to integrate with ICM 3. The external application only accepts responses formatted as Json Which API should the solution designer recommend?

A) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine with SOAP binding
B) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine with REST binding
C) IBM Case Manager REST API (CASEREST)
D) Process Engine REST API (P8BPMREST)


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: C

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