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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. What is an agent's primary duty to the insurer?

A) Provide the insurer with the insured's finances upon request
B) Bind the policy with the insurer they have the best relationship with
C) Quote the client with maximum amounts of liability coverage
D) Provide the insurer with all relevant material facts

2. What is the primary way an agent and an exclusive agent differ?

A) In the way they evaluate a client
B) In the number of insurance companies they can represent
C) In their authority to handle claims
D) In the way they advise clients of policy coverages

3. What should be considered when adding the increased cost-demolition or construction endorsement to an insurance policy?

A) The older the building, the more likely it is to deviate from current building codes.
B) It covers the requirement to bring existing structures up to code, even when the building remains unchanged.
C) Since the entire building has to be demolished to bring it up to code after a loss, the coverage increases the amount of insurance.
D) Municipal building codes often require that owners update their property every 10 years.

4. What aspect of communication involves parties interpreting verbal and non-verbal cues?

A) Matching
B) Building rapport
C) Active listening
D) Passive exchange

5. How many years of driving experience are newly licensed drivers generally credited for if they have completed an approved driver training course?

A) Three or four years
B) Four or five years
C) Two or three years
D) One or two years

Solutions: