Updated Aug-2023 Exam OmniStudio-Consultant Dumps - Pass Your Certification Exam
Latest Real Salesforce OmniStudio-Consultant Exam Dumps Questions
To become certified as a Salesforce Certified OmniStudio Consultant, individuals must pass the OmniStudio-Consultant exam. OmniStudio-Consultant exam tests a variety of skills and knowledge areas, including understanding the features and capabilities of the Salesforce OmniStudio tool, developing custom solutions using the tool, and working with various Salesforce products and features to create a seamless customer experience.
By earning the Salesforce Certified OmniStudio Consultant certification, professionals can demonstrate their proficiency in leveraging the Salesforce platform to meet the unique needs of their clients. Salesforce Certified OmniStudio Consultant certification is highly valued in the industry, as it signifies a deep understanding of the Salesforce platform and the ability to design, implement, and manage complex solutions. With this certification, consultants and developers can differentiate themselves in the market and enhance their career prospects, as more and more organizations seek experts who can help them optimize their workflows and drive business growth.
Salesforce OmniStudio-Consultant certification exam covers a broad range of topics, including the OmniStudio platform, data modeling and management, user interface design, data security, and data integration. Candidates must demonstrate proficiency in these areas to obtain the certification. OmniStudio-Consultant exam is designed to evaluate candidates' understanding of business requirements, ability to design and develop custom solutions, and their knowledge of best practices for implementing Salesforce solutions.
NEW QUESTION # 33
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
What FlexCard feature should the consultant recommend to address this issue?
- A. States
- B. Zones
- C. Actions
- D. Flyouts
Answer: D
NEW QUESTION # 34
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?
- A. Conditional Views
- B. User Roles
- C. Script Configuration
- D. Script Profiles
Answer: A
NEW QUESTION # 35
A business process needs to perform a multi-step calculation on each contact record in a list.
Using an Integration Procedure to process the list, what feature can be used to meet this requirement?
- A. DataRaptor Transform Action
- B. Conditional Block
- C. Loop Block
- D. Batch Action
Answer: C
NEW QUESTION # 36
When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generate PDF with the contact information pre-filled that can be shared with the customer.
Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF'
- A. Integration Procedure
- B. OmniStudio Action
- C. Calculation Procedure
- D. DataRaptor
Answer: D
NEW QUESTION # 37
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
- A. FlexCards and Integration Procedures
- B. OmniScripts and Integration Procedures
- C. OmniScripts and DataRaptors
- D. FlexCards and DataRaptors
Answer: B
NEW QUESTION # 38
Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?
- A. Integration Procedure
- B. FlexCards
- C. Calculation Procedure
- D. DataRaptor Load
Answer: A
NEW QUESTION # 39
A company has an existing OmniScript running in production. The business decides additional customer information is needed and wants to add more questions to the process.
What is the most efficient approach that the consultant can recommend to the business to meet this requirement?
- A. Add a new Step element with Input elements
- B. Add an LWC component
- C. Add an Input Action to a Step
- D. Add a embedded FlexCard
Answer: A
NEW QUESTION # 40
A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:
* Step 1: Enter account name to retrieve account information
* Step 2: Review and edit account information
* Step 3: Select products
* Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
- A. Use Multi-select elements in Step 3 for the product list.
- B. Divide Step 2 into two steps, so each task is distinct.
- C. Use an Edit Block in Step 4 to enter payment information.
- D. Remove Step 1 and prefill the account information automatically.
Answer: D
NEW QUESTION # 41
A company wants to create a new customer buying journey for their website. The buying journey should include the following functionality:
* Allow the user to enter contact and address information
* Require the user to enter age, gender, and optionally income bracket
* Compute a discount percentage per product based on the customer data provided
* Save the list of suggested products including discounts
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements7 Choose 3 answers
- A. Integration Procedures
- B. OmniStudio Action
- C. FlexCard
- D. Calculation Procedures and Matrices
- E. OmniScript
Answer: A,D,E
NEW QUESTION # 42
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
- A. HTTP Action
- B. Integration Procedure Action
- C. DataRaptor Post Action
- D. DataRaptor Extract Action
Answer: D
NEW QUESTION # 43
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Guide users through complex processes
- B. Display different actions based on context
- C. Display a 360° view of the customer
- D. Allow customers to enter bill payment information
Answer: B,C
NEW QUESTION # 44
A company plans to rebuild a process that includes functionality that was originally written in APEX and Visual pages using OmniScript. The consultant reviews the process and sees in the first step, the user reviews data then enters additional information. In the next step, the process retrieves data from an external system.
In this scenario, which OmniStudio data tool should the consultant recommend?
- A. Integration Procedure
- B. DataRaptor Extract
- C. DataRaptor Turbo
- D. Calculation Procedure
Answer: A
NEW QUESTION # 45
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. DataRaptor Transform Action
- B. Radio
- C. Select
- D. DataRaptor Post Action
- E. DataRaptor Extract Action
Answer: B,D,E
NEW QUESTION # 46
An investment portfolio manager wants to build a console to display:
* Client information
* Profile attributes
* Investment instrument information
There are more than 20 profile attributes. Each investment instrument has 15 fields of information to display.
The fields should be grouped logically.
How should the consultant design a solution to meet the requirements?
- A. * A header FlexCard for client information and profile attributes
* FlexCards for investment instrument information - B. * A header FlexCard for client information and profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information - C. * An OmniScript with a Step for client information
* Block Elements for investment instruments - D. * A header FlexCard for client information with a Flyout for profile attributes
* Child FlexCards for investment instruments with a Flyout for additional information
Answer: C
NEW QUESTION # 47
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements?
Choose 3 answers
- A. Integration Procedure
- B. FlexCard
- C. DataRaptor Load
- D. DataRaptor Turbo Extract
- E. OmniScript
Answer: A,D,E
NEW QUESTION # 48
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
- A. Make a payment
- B. Verify a transaction
- C. View credit score history
- D. View statements
- E. Request higher limit
Answer: A,C,D
NEW QUESTION # 49
When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers
- A. They future-proof your front end design.
- B. They combine multiple actions into a single server call.
- C. They can retrieve Salesforce data from multiple objects faster.
- D. They enable better usability in digital interactions.
Answer: B,C
NEW QUESTION # 50
A company needs an OmniScript to allow customers to order products and services from their website. After the order is submitted, the customer should be able to download a PDF summary of the order.
What type of DataRaptor should the consultant recommend to meet this requirement?
- A. DataRaptor Extract
- B. DataRator Turbo Extract
- C. DataRaptor Load
- D. DataRaptor Transform
Answer: D
NEW QUESTION # 51
A company needs to create an OmniScript with three steps.
* Step 1
* Step 2
* Step 3
Enter customer details
Select a product
Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?
- A. DataRaptor Post Action inside Step 2
- B. DataRaptor Post Action between Step 2 and Step 3
- C. Integration Procedure Action between Step 2 and Step 3
- D. Integration Procedure Action inside Step 3
Answer: C
NEW QUESTION # 52
A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops.
How should the consultant design the FlexCard to meet this requirement?
- A. Enable the Mobile-First feature in FlexCard settings
- B. Create two states, one for mobile devices and another for non-mobile devices
- C. Enable the Responsive feature on the Product Name and Model field elements
- D. Create two FlexCards, one for mobile devices and another for non-mobile devices
Answer: C
NEW QUESTION # 53
Which two functions can be performed by DataRaptors?
Choose 2 answers
- A. Transform data
- B. Read and write data to Salesforce
- C. Read and write data to external systems
- D. Combine requests into a single response
Answer: A,B
NEW QUESTION # 54
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?
- A. Batch jobs
- B. Chaining
- C. Conditions
- D. Try Catch
Answer: B
NEW QUESTION # 55
In which two scenarios should a DataRaptor be used?
Choose 2 answers
- A. To send an SMS alert to the user when a process completes
- B. To retrieve an account and Its related contacts
- C. To retrieve today's financial news
- D. To merge the city and state fields into a single field
Answer: B,D
NEW QUESTION # 56
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Guide users through complex processes
- B. Display a 360° view of the customer
- C. Allow customers to enter bill payment information
- D. Display different actions based on context
Answer: A,B
NEW QUESTION # 57
A business is creating an agent console with FlexCards to provide a 360° view of their customers. The business wants the following information displayed:
* Account information including account name, phone, and website
* Active opportunities related to the account
* Active contracts related to the account
* The ability to view and renew contracts
An Integration Procedure will be used to retrieve Account, Opportunity, and Contract data.
How should the consultant design the FlexCards to meet these requirements?
- A. Parent FlexCard with single Child and multiple Card States
- B. Parent FlexCard with single Child and Card Actions
- C. Parent FlexCard with multiple Child and different Card States
- D. Parent FlexCard with multiple Child and Card Actions
Answer: D
NEW QUESTION # 58
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