Pass Salesforce CRT-211 PDF Dumps | Recently Updated 238 Questions
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Salesforce CRT-211 exam is a multiple-choice exam consisting of 60 questions, which must be completed within 105 minutes. The passing score for the exam is 65%. CRT-211 exam fee is $200 USD, and candidates can take the exam online or at a testing center.
NEW QUESTION # 86
Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.
What functionality should the administrator use to fulfill the team's request?
- A. Bucket field
- B. Summary Formula
- C. PREVGROUPVALUE
- D. Matrix Report
Answer: A
NEW QUESTION # 87
An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.
What should me administrator do to troubleshoot?
- A. Temporarily disable MFA.
- B. Change MF-A to High Assurance.
- C. Check the session security level required at login on the user profile.
- D. Reset the user passwords and ask them to try again.
Answer: C
Explanation:
A session security level is a setting that determines how secure a user's session is based on factors such as their login method, their IP address, their browser, or their device. Administrators can configure different session security levels for different user profiles and assign different actions or permissions to each session security level.
Multi-factor authentication (MFA) is a feature that requires users to verify their identity using two or more factors of authentication when they log in to Salesforce, such as their username and password plus a verification code or an app-generated token. MFA can enhance the security of user sessions and prevent unauthorized access.
If an administrator recently implemented MFA with a standard security level selected and is receiving cases that users are unable to log in, they should check the session security level required at login on the user profile. This setting determines what session security level users need to have when they log in based on their profile. If this setting is higher than the standard security level, users may not be able to log in with MFA alone and may need additional factors of authentication. Reference: https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.identity_mfa.htm&type=5
NEW QUESTION # 88
What is a capability of Territory management? Choose 2 answers
- A. The ability to use account criteria to expand a private sharing model
- B. Support for complex and frequently changed sales organization structures
- C. The ability to use opportunity criteria to expand a private sharing model
- D. Territory hierarchy replaces the role hierarchy for sharing
Answer: A,B
NEW QUESTION # 89
Which three capabilities should an administrator consider about change sets?
Choose 3 answers.
- A. When a component is added to a change set, all dependent components automatically get added.
- B. To use change sets, at least one Inbound and one outbound connection must exist.
- C. When a change set is deployed to production, by default, all unmanaged Apex tests will automatically be run.
- D. When custom fields are added to a change set, field-level security is automatically included.
- E. There is a feature that allows the user to validate a change set before deploying it.
Answer: B,D,E
NEW QUESTION # 90
Sales representatives are reporting trouble syncing quotes with their related opportunities.
What is a possible explanation for this problem? Choose two
- A. The quote is attached to a closed opportunity.
- B. The user does not have Edit permissions on the quote.
- C. The quote contains an archived list price.
- D. The attached currency is no longer active.
Answer: D
NEW QUESTION # 91
At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.
What is causing this issue?
- A. Exporting Is configured to require a high assurance session.
- B. The users are logged Into an Insecure network.
- C. Users need to update their browser to the latest version.
- D. The users' profile is missing the Export Reports permission.
Answer: A
Explanation:
A high assurance session is a type of session security level that requires users to verify their identity using a second factor of authentication, such as Salesforce Authenticator, a verification code, or a security key. Administrators can configure certain actions or permissions to require a high assurance session, such as exporting reports, viewing encrypted data, or accessing connected apps.
If users are able to run reports but are taken to a login screen and prompted for additional verification when they try to export a report, it could be because exporting is configured to require a high assurance session. This means that users need to use a second factor of authentication to export reports, even if they have already logged in with their username and password. Reference: https://help.salesforce.com/s/articleView?id=sf.identity_verification.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.security_sessions.htm&type=5
NEW QUESTION # 92
A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?
- A. Contact sharing settings are Private.
- B. Contact sharing settings have Grant Access Using Hierarchies unchecked.
- C. The contact is not linked to an account.
- D. The contact has not been manually shared with the manager.
Answer: A
NEW QUESTION # 93
Which three fields should be used as filter criteria? Choose 3 answers
- A. A picklist field that designates the county of the listing.
- B. A multi-select picklist field that designates features of the listing.
- C. A number field that designates the square footage of the listing.
- D. A phone field that provides the full phone number of the seller.
- E. A formula field that calculates a price for the listing.
Answer: A,C,D
Explanation:
A phone field that provides the full phone number of the seller, a number field that designates the square footage of the listing, and a picklist field that designates the county of the listing should be used as filter criteria because they are fields that can be used to narrow down the report results based on specific values or ranges. A multi-select picklist field that designates features of the listing and a formula field that calculates a price for the listing should not be used as filter criteria because they are fields that cannot be filtered on in reports. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_filtering.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_fields_unavailable.htm&type=5
NEW QUESTION # 94
The accounting team at Universal Containers is looking to roll out two new custom objects: a parent Invoice object and a child Payment object. Whenever a Payment record is created, the Invoice object should be updated to reflect the current outstanding value of the Invoice.
What should the administrator do to build this functionality?
- A. Create a master-detail relationship on the Payment and a workflow cross object field update.
- B. Create a lookup-relationship on the Payment and a workflow cross object field update.
- C. Create a lookup-relationship on the Payment with a Roll-up Summary field on the Invoice.
- D. Create a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice.
Answer: D
Explanation:
Creating a master-detail relationship on the Payment with a Roll-up Summary field on the Invoice will build this functionality. A master-detail relationship creates a parent-child relationship between two objects, where the child records inherit the sharing and security settings of their parent. A Roll-up Summary field calculates values from related child records, such as count, sum, min, or max. In this case, the Roll-up Summary field on the Invoice can calculate the sum of all Payments related to it and subtract it from the Invoice amount to get the current outstanding value. References:
https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5
NEW QUESTION # 95
At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.
Which two features will satisfy these requirements?
Choose 2 answers
- A. Matching Rules
- B. Assignment Rules
- C. Validation Rules
- D. Workflow Rules
Answer: B,C
Explanation:
Assignment rules and validation rules are two features that can satisfy these requirements:
Assignment rules are used to automatically assign leads or cases to users or queues based on certain criteria. In this case, an assignment rule can be used to assign leads to different planetary teams depending on which planet the lead is coming from.
Validation rules are used to validate the data entered by users and prevent records from being saved if they do not meet certain criteria. In this case, a validation rule can be used to ensure that every team has all of the information they need by making certain fields required or dependent on other fields.
The other two options are incorrect because:
Matching rules are used to identify duplicate records based on certain fields or fuzzy logic. They do not assign records or validate data.
Workflow rules are used to automate tasks or actions based on certain criteria. They do not assign records or validate data.
NEW QUESTION # 96
Users at AW Computing use a custom object to manage order*. All profiles share a single page layout.
Customer Service and Sales users express frustration overseeing actions that-do not always apply to their situation on the page layout.
What should an administrator recommend?
- A. Configure two separate permission sets and assign the appropriate permissions to each user.
- B. Create separate record types for the Customer Service and Sales users' records.
- C. Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.
- D. Make two separate Lightning record pages and assign them to the applicable profiles.
Answer: C
Explanation:
Dynamic actions are actions that appear on Lightning record pages based on criteria such as field values or user profiles. Dynamic actions allow administrators to customize which actions are available for users on different record types or page layouts without creating multiple page layouts for each scenario. By using dynamic actions and conditional visibility for accounts at AW Computing, administrators can show only relevant actions for customer service and sales users based on their situation. References:
https://help.salesforce.com/s/articleView?id=sf.dynamic_actions_overview.htm&type=5
NEW QUESTION # 97
In "Setup | Salesforce CRM Content | Settings" , what will happen if you uncheck "Enable content pack creation" ? Choose 5
- A. You can Change Language
- B. You can delete "Content Pack"
- C. Edit documents inside existing Content Pack
- D. You can create New "Content Pack"
- E. You can change description of "Content Pack"
- F. You can clone existing "Content Pack"
- G. You can add , Edit Tags
- H. You can change Title of "Content Pack"
Answer: A,B,E,G,H
NEW QUESTION # 98
The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.
What report type would this be?
- A. Bucket Report
- B. Joined Report
- C. Summary Report
- D. Matrix Report
Answer: B
Explanation:
A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. References:
https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5
NEW QUESTION # 99
A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy and
"grant access using hierarchies"is checked in their sharing settings. Why is the sales manager not able to view the contact? * (1 Point) The contact sharing settings are controlled by the parent, and the account owner is
- A. The contact sharing settings are private, so access to the record is omitted to the contact owner and system administrator
- B. NOT under the sales manager's role
- C. The contact owner has NOT selected the option to share contacts with others in the role hierarchy
- D. The account sharing settings are controlled by the parent, and the account owner is NOT under the sales manager's role
Answer: B
NEW QUESTION # 100
Users at Ursa Major Solar want to create complex dashboards with supporting charts based on data to come from a variety of sources, some of which live on the Internal company shared drives.
Which product should the administrator recommend to meet the users' needs?
- A. List views
- B. Report Bulkier
- C. Lightning Dashboard Builder
- D. Tableau CKM
Answer: D
NEW QUESTION # 101
Universal Containers needs to create price books for sales representatives in multiple regions. How can the administrator meet this requirement?
- A. Add new price book entries to the standard price book for each region
- B. Clone the standard price book and create a new price book for each region
- C. Delete the standard price book and create a new price book for each region
- D. Delete the products that are not needed by a region from the standard price book
Answer: B
NEW QUESTION # 102
A system admin found that there are accounts with the same name that are associated with contacts of the same name, too. What would be the sequence in merging these contacts into just one account?
- A. Merge accounts. Contacts will be automatically merged.
- B. Its is not possible
- C. Merge contacts and then merge accounts
- D. Merge accounts and then merge contact
Answer: D
NEW QUESTION # 103
What permissions would you need if you want to merge accounts with related lists of cases and opportunity?
- A. edit on Account objects and delete on Opportunities and Cases
- B. delete on the Account object
- C. edit on Account objects and edit on Opportunities and Cases
- D. delete on Account objects and edit on Opportunities and Cases
- E. edit on Opportunity and Cases objects
Answer: D
NEW QUESTION # 104
Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization-wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria.
What should the administrator do to allow the service and sales Manager to sec all Accounts?
- A. Set the organization-wide default for Accounts to Public Read Only.
- B. Move the Service and Sales Managers higher in the role hierarchy.
- C. Configure a custom profile for each manager that gives them view All on Accounts.
- D. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
Answer: D
NEW QUESTION # 105
An administrator at AW Computing noticed that a custom field on the Contact object was changed from text to text area.
What tool should the administrator use to investigate this change?
- A. Field History Tracking
- B. Debug Log
- C. View Setup Audit Trail
- D. Developer Console
Answer: C
NEW QUESTION # 106
The VP of finance noticed incomplete information on the record that indicates if the borrower was approved or offered an alternate product. This information is collected mid-way through the sales cycle in a picklist.
How should the administrator ensure this Add is completed prior to dosing the opportunity?
- A. Make the field required in field-level security.
- B. Create a workflow rule.
- C. Make the field required on the page layout.
- D. Create a validation rule,
Answer: D
NEW QUESTION # 107
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