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HP Selling HP EMEA pMPS Sample Questions:

1. Which statements are true about commission on an HP pMPS classic deal? (Select two.)

A) Commission is set at 10%.
B) Commission is set at 5%.
C) Commission payments are paid quarterly over the term of the contract.
D) Commission level is set by the partner and flexible up to 25%.
E) Commission payment over 25% triggers an exception request to the HP DSC.

2. What are HP Care Pack services?

A) bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
B) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
C) teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
D) support packages that extend and enhance hardware and software service beyond the scope of the included warranty

3. Which statement is true about the contract duration for an HP SPS add-on?

A) It has fixed contract options of 36, 48, or 60 months.
B) It can terminate at the same date as the main contract (co-terminus) or it can terminate at a later date (non-co-terminus).
C) It is a fixed-term contract of 60 months, paid quarterly in advance.
D) The contract must have an end date that is separate from the termination of the main contract (non-co-terminus only).

4. What is a more effective way of choosing HP imaging and printing products for a customer?

A) Match product features to the customer's needs to improve the way they work.
B) Offer free training when selling HP imaging and printing devices.
C) Sell products that offer the most functionality to fit within the customer's budget
D) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.

5. Which major types of HP imaging and printing solutions are available to customers? (Select two.)

A) optional solutions that extend functionality
B) third-party solutions integrated in the device
C) direct mail accessories that auto install
D) HP solutions integrated in the device
E) re-manufactured supplies solutions

Solutions: