Salesforce Exam 2026 Health-Cloud-Accredited-Professional Dumps Updated Questions UPDATED Aug-2026
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NEW QUESTION # 68
When bringing in the Business identifier for patient record from external system like EHRs, which entity is most suitable to hold that information in Health cloud?
- A. Account
- B. Identifier
- C. Contacts
- D. Sourcesytem identifier
Answer: B
NEW QUESTION # 69
Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.
- A. Use provider search in an authenticated community page
- B. Use provider search in an unauthenticated community page.
- C. Use custom fields defined in health care provider and health care practitioner facility entities as part of search experience.
- D. Connect the list of fields displayed in the search panel and search results.
- E. Use custom fields defined in any entity within the provider data model in health cloud as part of search experience.
Answer: A,C,D
Explanation:
According to the Salesforce documentation, the following capabilities of provider search would a customer service agent use to help prospective and returning patients find the right provider:
Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of search experience. The provider search allows customer service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.
Use provider search in an authenticated community page. The provider search allows customer service agents to use provider search in an authenticated community page where they can log in with their credentials and access more features and information than an unauthenticated community page.
Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or facilities. This helps them find the most relevant information quickly and easily.
NEW QUESTION # 70
A customer wants to view medication data from Health Cloud leveraging FHIR standards. Which Health Cloud data model should a consultant use?
- A. Clinical data model
- B. Integrated Care Management data model
- C. Virtual Care data model
- D. Electronic health record (EHR) data model
Answer: A
Explanation:
To view medication data from Health Cloud leveraging FHIR standards, a consultant should use the clinical data model. This data model is built to align with HL7's FHIR R4 and provides objects and fields to store and access clinical information such as medications, conditions, encounters, observations, and more6. The clinical data model also supports FHIR APIs to enable interoperability between Health Cloud and external systems that use FHIR standards7. Integrated Care Management data model, Electronic health record (EHR) data model, or Virtual Care data model are not data models that can fulfill this requirement.
NEW QUESTION # 71
Which two preference must a salesforce administrator enable to begin using Intelligent Sales for Medical Devices? (Choose two)
- A. Lightning App builder
- B. Intelligent Sales
- C. Visit Inventory Management
- D. Action Plans
- E. Lightning Flows
Answer: B,C
Explanation:
Reference and details below.
NEW QUESTION # 72
Which Feature would an administrator setup to help their sales team view all provider related to a specific facility?
- A. Provider Cards
- B. Provider Search
- C. Provider Relationship
- D. Practitioner Relationship
Answer: D
NEW QUESTION # 73
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management?
Choose 2 answers
- A. Existing Care Plan Template records built In the legacy process can be used in the Integrated Care Management process; no data migration is required.
- B. Integrated Care Management is only made available by enabling the Enhanced Care Management setting in Salesforce Setup.
- C. Integrated Care Management uses a standard object CarePlan; the Case object Is no longer used.
- D. Integrated Care Management leverages OmniStudio and the Discovery Framework to provide recommendations for what to add to a care plan based on the assessment.
Answer: B,D
Explanation:
Bloomington Caregivers is transitioning from legacy Care Plans to Integrated Care Management (ICM) in Salesforce Health Cloud to enhance care coordination and patient outcomes. Understanding the features and setup of ICM is crucial for a successful transition.
Enabling Integrated Care Management (Answer C):
* Enhanced Care Management Setting:
* Purpose: Activating the Enhanced Care Management setting in Salesforce Setup enables Integrated Care Management features within Health Cloud.
* Implementation Steps:
* Navigate to Setup: In Salesforce, go to Setup.
* Search for Health Cloud Settings: Enter "Health Cloud" in the Quick Find box and select Health Cloud Settings.
* Enable Enhanced Care Management: Locate the Enhanced Care Management option and toggle it to enable.
Reference: For detailed instructions, refer to Salesforce's official documentation: Administer Health Cloud.
Leveraging OmniStudio and Discovery Framework (Answer D):
OmniStudio Integration:
Purpose: ICM utilizes OmniStudio, a suite of declarative tools, to create guided workflows and automate complex business processes, enhancing the efficiency of care plan management.
Features:
OmniScripts: Guide users through complex processes with interactive scripts.
DataRaptors: Extract, transform, and load data to and from Salesforce objects seamlessly.
Reference: Learn more about OmniStudio's capabilities: OmniStudio.
Discovery Framework Integration:
Purpose: The Discovery Framework facilitates the creation of assessments that gather patient information, which can be mapped to care plan recommendations, ensuring personalized and effective care strategies.
Implementation Steps:
Create Assessments: Develop assessments to collect relevant patient data.
Map Responses to Recommendations: Link assessment responses to specific care plan recommendations.
Set Up Decision Tables: Configure decision tables to process assessments and generate tailored care plans.
Reference: Detailed setup guide: Set Up Assessments and Recommendations.
Additional Considerations:
Data Model Alignment:
ICM aligns with FHIR R4 and USCDI standards, enhancing interoperability with external healthcare systems.
Reference: Explore the Integrated Care Management data model: Integrated Care Management Data Model.
Care Plan Elements:
ICM introduces enhanced care plan elements, including problems, goals, and interventions, structured to meet industry standards.
Reference: Learn about care plan elements: Streamline Patient Care with Integrated Care Management.
Conclusion:
By enabling the Enhanced Care Management setting and leveraging OmniStudio alongside the Discovery Framework, Bloomington Caregivers can transition to Integrated Care Management. This upgrade offers advanced tools for creating personalized, assessment-driven care plans, thereby improving patient care coordination and outcomes.
NEW QUESTION # 74
A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?
- A. Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted networks.
- B. Use the Salesforce Security Health Check to Identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage.
- C. Enable Field Audit Trail, implement encryption for sensitive data, and configure two-factor authentication for all users.
- D. Enable Salesforce Shield to monitor data access and usage, configure Data Classification for sensitive data, and use Event Monitoring to track user activity.
Answer: D
Explanation:
Salesforce Shield provides the necessary tools to meet the compliance requirements of encryption at rest, activity notifications, and extensive field tracking. Below are the key considerations and practices:
Enable Salesforce Shield:
Platform Encryption: Encrypt sensitive data at rest to comply with regulations such as HIPAA and GDPR.
Field Audit Trail: Tracks changes to data, offering up to 10 years of historical data retention for auditing purposes.
Event Monitoring: Monitors user activities such as logins, data exports, and API calls to detect and respond to potential security threats.
Configure Data Classification:
Assign data sensitivity levels to fields (e.g., "Confidential," "Restricted") to help manage compliance requirements.
Use Event Monitoring:
Tracks user actions and system usage to ensure transparency and accountability, which is essential for audits.
Why Other Options Are Incorrect:
A: Security Health Check and Data Loss Prevention policies are useful but do not address encryption or comprehensive compliance tracking.
B: Two-factor authentication enhances security but does not address monitoring or extensive field tracking.
D: Role hierarchy and IP restrictions control access but do not address encryption, tracking, or activity monitoring.
Reference:
Salesforce Shield Overview
Event Monitoring Documentation
NEW QUESTION # 75
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?
- A. Customer Community for Health Cloud
- B. Experience Cloud for Health Cloud
- C. External Apps for Health Cloud
- D. Customer Community Plus for Health Cloud
Answer: D
Explanation:
To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users. This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7. Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, or Customer Community Plus for Health Cloud are not licenses that can fulfill this requirement.
NEW QUESTION # 76
Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
- A. Reusable Verification FlexCards
- B. Verify Customer Identity Process Flow
- C. Identity Verification Flow Templates
- D. Customer Identity OmniScript Templates
Answer: B
Explanation:
To streamline caller authentication and reduce manual processes for Contact Center agents, Bloomington Caregivers can utilize the "Verify Customer Identity Process Flow" feature in Salesforce Health Cloud.
Verify Customer Identity Process Flow:
This out-of-the-box feature enables agents to verify a caller's identity before processing requests involving sensitive information, ensuring compliance with regulations such as HIPAA.
Salesforce
Key Components:
* Identity Verification Flow: A guided process that prompts agents to ask callers specific verification questions, such as date of birth, address, or other identifying information. This ensures that only authorized individuals access sensitive health information.
Salesforce
* Utility Bar Integration: The verification flow can be embedded in the utility bar of the Health Cloud console, providing agents with quick access during calls. This integration streamlines the verification process, reducing the time and effort required for authentication.
Salesforce
Implementation Steps:
* Customize Verification Questions: Administrators can tailor the verification questions to align with organizational policies and the types of information available in patient records. This customization ensures that the verification process is both effective and relevant.
Salesforce
* Embed the Verification Flow: Add the Verify Caller Identity flow to the utility bar or relevant record pages within the Health Cloud console. This placement allows agents to initiate the verification process seamlessly during interactions with callers.
Salesforce
* Agent Training: Provide training to Contact Center agents on using the verification process flow, emphasizing the importance of verifying caller identity to protect personal health information and comply with regulatory requirements.
Benefits:
* Enhanced Security: Ensures that sensitive health information is disclosed only to verified individuals, protecting patient privacy.
* Regulatory Compliance: Assists in adhering to healthcare regulations, such as HIPAA, by implementing standardized verification procedures.
* Operational Efficiency: Reduces manual verification processes, allowing agents to focus on providing quality service to callers.
By implementing the Verify Customer Identity Process Flow, Bloomington Caregivers can enhance the security and efficiency of their Contact Center operations, ensuring that patient information is handled with the utmost care and in compliance with regulatory standards.
References:
Verify the Caller
Protect Health Information by Verifying Caller Identity
NEW QUESTION # 77
Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.
What should a consultant do in this case?
- A. Add extra picklist values to Account record type and add fields on the page layout for patient referral data for CRM Analytics to generate a Patient Referral Management report.
- B. Install the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.
- C. Install the add-on package that delivers Health Cloud Reports for Utilization Management and Health Cloud for Patient Referral Management.
- D. Upload a Provider Referral Dashboard Template and enable the action bar so that users can generate a Patient Referral Management report.
Answer: B
NEW QUESTION # 78
Bloomington Caregivers currently has the organization-wide default controlling patient access set to Private. A new respiratory therapist is being added to support a patient at Bloomington Caregivers, and the therapist needs access to the patient's dat a.
How should an administrator grant access to the respiratory therapist using out-of-the-box Health Cloud features?
- A. Add the respiratory therapist to the patient's Account Team and default access will be automatically granted.
- B. Add the respiratory therapist to the patient's Account Team and grant Read or Read/Write access as needed.
- C. Add the respiratory therapist to the patient's Care Team and grant Read or Read/Write access as needed.
- D. Add the respiratory therapist to the patient's Care Team and default access will be automatically granted.
Answer: C
Explanation:
When organization-wide default access to patient data is set to Private, Care Team functionality in Health Cloud is the standard, out-of-the-box method to manage individual access to patient records.
Step-by-Step Reference:
Health Cloud uses Care Teams to manage access to patient records.
Extract:
"Add care team members (users, contacts, or person accounts) to the patient's care team and assign appropriate access (Read or Read/Write) to patient records." (Source: Administer Health Cloud - Manage Care Teams) Administrators can specify the access level (Read or Read/Write) for each care team member, allowing for precise control as per role requirements.
Extract:
"Assign record access levels for care team members when adding them to a patient's care team. This is especially important when the OWD is set to Private." (Source: Administer Health Cloud - Care Team Access) This ensures compliance and proper segmentation of data, as required by healthcare regulations.
NEW QUESTION # 79
Which three steps are needed to setup Care Requests? (Choose three).
- A. Choose case Care Request record type for each Care Request configuration.
- B. Create a new case record type for each Care Request type
- C. Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management permission set to users along with Health cloud permission set licenses.
- D. All Care requests are pre-setup on all Health Cloud orgs by default.
- E. Choose any existing case record type for each CareRequest type.
Answer: A,B,C
NEW QUESTION # 80
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?
- A. Customer Community Plus for Health Cloud
- B. Customer Community for Health Cloud
- C. Experience Cloud for Health Cloud
- D. External Apps for Health Cloud
Answer: C
Explanation:
To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users. This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7. Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, or Customer Community Plus for Health Cloud are not licenses that can fulfill this requirement.
NEW QUESTION # 81
A customer that already has Service Cloud is onboarding a new business unit, which needs to use Health Cloud.
Which three organization-wide default settings should an administrator change to ensure the original business unit that leverages Service Cloud does not have visibility into protected health information (PHI)?
Choose 3 answers
- A. Set Account and Contract to Private.
- B. Set related clinical objects to Controlled by Parent or Private.
- C. Set Health Details to Controlled by Parent or Private.
- D. Set Contact to Controlled by Parent.
- E. Set Person Accounts to Private.
Answer: B,C,E
Explanation:
When onboarding a new business unit to Health Cloud while protecting sensitive data for the existing Service Cloud users, adjusting Organization-Wide Defaults (OWD) is critical.
Recommended Settings:
Health Details to Controlled by Parent or Private:
Ensures that only users with appropriate access to parent records (e.g., Person Accounts or Cases) can view sensitive health-related information.
Person Accounts to Private:
Restricts visibility of patient data at the account level, limiting access to users within the appropriate Health Cloud business unit.
Related Clinical Objects to Controlled by Parent or Private:
Applies restricted access to clinical objects like care plans, conditions, and encounters to ensure that PHI is not accessible to Service Cloud users.
Why Other Options Are Less Suitable:
B . Account and Contract to Private: Relevant for managing non-healthcare data but not directly tied to PHI protection.
D . Contact to Controlled by Parent: While this helps manage access to contact data, it does not address broader clinical objects or PHI.
Reference:
Salesforce Health Cloud Security Best Practices
NEW QUESTION # 82
Bloomington Caregivers needs to migrate Health Condition records from its previous org with International Classificationof Diseases (ICD) information.
Which two objects should an administrator load with data prior to migrating this information, to ensure a successful data load?
Choose 2 answers
- A. Healthcare Diagnosis
- B. Account
- C. Clinical Encounter
- D. code set
Answer: B,D
NEW QUESTION # 83
During a design session, the client asks for best practices around when to use DataRaptors vs. Integration Procedures.
For which scenario should a consultant advise the client to use a single DataRaptor?
- A. relationship. B. Q The action must perform a SendMail task and check for any errors.
- B. The task requires both a read and write of SObject data.
- C. The dataset squired needs to read two SObjects with a clearly defined
- D. The dataset requires connecting to an external data source, such as CSV or REST API,
Answer: C
Explanation:
In Salesforce OmniStudio, DataRaptors and Integration Procedures are both tools designed to handle data operations, but they serve different purposes and are suited to distinct scenarios.
DataRaptors:
DataRaptors are declarative tools used to extract, transform, and load data to and from Salesforce objects.
They are ideal for straightforward data operations involving a limited number of objects.
Integration Procedures:
Integration Procedures are server-side processes that execute multiple actions in a single server call. They are designed for complex data operations, especially those involving multiple data sources or requiring orchestration of various steps.
Scenario Analysis:
* Option A: The dataset required needs to read two SObjects with a clearly defined relationship.
* Approach: A single DataRaptor Extract can efficiently handle this scenario by utilizing relationship queries to retrieve data from two related SObjects. DataRaptors support extracting data from multiple objects, provided there is a defined relationship between them, such as a parent-child relationship.
* Option B: The action must perform a SendMail task and check for any errors.
* Approach: This scenario involves sending an email and handling error checking, which goes beyond simple data extraction or loading. An Integration Procedure would be more appropriate here, as it can orchestrate multiple actions, including sending emails and managing error handling.
* Option C: The task requires both a read and write of SObject data.
* Approach: While DataRaptors can perform both read (Extract) and write (Load) operations, if the task involves complex logic or multiple steps, an Integration Procedure might be more suitable to manage the orchestration of these actions.
* Option D: The dataset requires connecting to an external data source, such as CSV or REST API.
* Approach: Connecting to external data sources typically requires capabilities beyond DataRaptors. Integration Procedures can handle REST API calls and integrate external data, making them the appropriate choice for this scenario.
Best Practices:
* Use DataRaptors When:
* You need to perform simple CRUD operations on Salesforce data.
* The data operations involve a limited number of related objects.
* Minimal transformation or processing logic is required.
* Use Integration Procedures When:
* The process involves multiple steps or complex logic.
* You need to integrate with external systems or APIs.
* Error handling and conditional processing are necessary.
References:
**OmniStudio
NEW QUESTION # 84
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
- A. Make edits t0 Field Properties.
- B. Make edits to Field Style.
- C. Write custom CSS.
- D. Made edits to Setup Panel.
Answer: B,C
Explanation:
To change the formatting of a field element in an OmniStudio FlexCard to use the Times New Roman font and a red color, the following approaches are viable:
* Custom CSS can be applied to define specific styling for field elements in a FlexCard.
* CSS rules can specify the font family (Times New Roman) and color (red) precisely, providing complete control over design details.
* Example:
1. Write Custom CSS (B):.my-custom-class {
font-family: "Times New Roman", serif;
color: red;
}
* This CSS class can be referenced in the FlexCard configuration.
* The Field Style section in the FlexCard Designer allows designers to set styling properties directly.
* Font family and color are common options available in the Field Style configuration, making it straightforward to apply basic formatting changes without writing code.
2. Make Edits to Field Style (D):Why Other Options Are Incorrect:
* A. Make edits to Field Properties: Field Properties control functional aspects of the field (e.g., field type or source) rather than styling.
* C. Make edits to Setup Panel: The Setup Panel configures overall FlexCard settings but does not handle individual field styling.
References:
OmniStudio FlexCard Designer Documentation
Custom Styling in OmniStudio
NEW QUESTION # 85
In which three ways can users access Provider Management standard objects? (Choose three)
- A. By assigning Health Cloud Foundation Permission set.
- B. By assigning the Provider Permission set.
- C. By assigning Health Cloud Platform Permission set licenses.
- D. By using Service Cloud
- E. By using Health Cloud.
Answer: A,C
Explanation:
Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
The Health Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users
NEW QUESTION # 86
Bloomington Caregivers has decided to expand its Health Cloud implementation to include a Crisis Support Center. Which two steps should an administrator take as part of the implementation?
- A. Review and modify the Crisis Center Intake flow in Flow Builder to meet requirements.
- B. Install the Crisis Support Center unmanaged package.
- C. Assign users the Health Cloud Crisis Support Center Management permission set license.
- D. Enable Crisis Support Center Management App in Setup.
Answer: A,B
Explanation:
The two steps that an administrator should take as part of the implementation of a Crisis Support Center are installing the Crisis Support Center unmanaged package and reviewing and modifying the Crisis Center Intake flow in Flow Builder to meet requirements. The Crisis Support Center unmanaged package provides out-of-the-box features for managing crisis situations, such as a custom object, a Lightning component, a Lightning app, and a Flow template. The Crisis Center Intake flow is a prebuilt flow that guides users through collecting information from callers and creating records in Health Cloud.
NEW QUESTION # 87
Which data model is used to represent information via standard object and record types on standard objects to manage how care is covered?
- A. Health Insurance data model
- B. Plan data model
- C. Payer data model
- D. Benefit data model
- E. Coverage data model
Answer: E
Explanation:
Coverage data model (B) is the data model that is used to represent information via standard object and record types on standard objects to manage how care is covered. Health Insurance data model (A), Payer data model , Plan data model (D), and Benefit data model (E) are not valid data models in Health Cloud.
NEW QUESTION # 88
Which three steps should the Data Architect take to ensure a successful migration from the individual Model to person Accounts? (Choose three).
- A. Use a CSV field a map PersonRecordTypeId to the Person Account Recordtype.......
- B. Configure your person account record type in the individual Record type Migration
- C. Log a case with Salesforce to perform the conversion from the individual Model to Person Accounts.
- D. Ensure Person Accounts is enabled on the org.
- E. Enable 'Individual to Person Account Migration' in custom setting
Answer: A,B,D
Explanation:
To migrate from the individual model to person accounts, you need to do the following steps:
Enable person accounts on your org.
Configure your person account record type in the Individual Record Type Migration custom setting.
Use a CSV file and map PersonRecordTypeId to the person account record type.
NEW QUESTION # 89
In which two ways can Life Science organizations capture consent from enrollees of Care Program? (2 - Simple Application correct options) Options not visible
- A. By engaging in a web chat with an agent who presents consent forms in chat window.
- B. By sending an email that then create a case using email-to-case.
- C. By talking to an agent via phone who then enrolls the patient
- D. By using a Self-Service portal via a Community.
- E. By submitting consent Via SMS using Einstien Chat bot.
Answer: C,D
Explanation:
According to the Salesforce documentation2, there are two ways to capture consent from enrollees of a care program:
By talking to an agent via phone who then enrolls the patient using the Enroll in Program quick action in Health Cloud2.
By using a self-service portal via a community where the enrollee can view and sign the consent document electronically using DocuSign or Adobe Sign2. Therefore, options C and E are correct. Option A is incorrect, because web chat is not a supported channel for capturing consent in Health Cloud. Option B is incorrect, because email-to-case is not a supported feature for enrolling in a care program. Option D is incorrect, because SMS is not a supported channel for capturing consent in Health Cloud.
NEW QUESTION # 90
What are three requirements for implementing patients or members in Health Cloud?
Choose 3 answers
- A. Ensure the Account is the Parent to Household Accounts.
- B. Ensure 1-to-1 Account to Contact relationship.
- C. Ensure the Person Account object Is used.
- D. Ensure the Parent Contact object is blank.
- E. Ensure the Parent Account field is blank.
Answer: A,B,C
NEW QUESTION # 91
Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.
What should a consultant do in this case?
- A. Upload a Provider Referral Dashboard Template and enable the action bar so that users can generate a Patient referral Management report.
- B. Add extra picklist values to Account record type and add fields on the page layout for patient referral data for CRM Analytics to generate a Patient Referral Management report.
- C. Install the unmanaged extension package that delivers Health Cloud Reports for Patient Referral Management.
- D. Install the add-on package that delivers Health Cloud Reports for Utilization Management and Health Cloud (or Patient Referral Management.
Answer: C
Explanation:
According to the Salesforce documentation1, the Health Cloud Reports for Patient Referral Management is an unmanaged extension package that provides a prebuilt dashboard with reports on important aspects of referral management, such as referral status, referral source, referral age, and referral efficiency. The package also includes custom fields, custom objects, and custom report types to support the dashboard. To use this package, a consultant should install it in their org and assign the appropriate permissions to the users who need to access the dashboard. The package is compatible with Health Cloud and CRM Analytics.
Reference:
1: Provide Referral Management Reports | Health Cloud Administration | Salesforce Developers
NEW QUESTION # 92
......
The HCA-Cloud certification is a valuable credential for professionals who want to advance their careers in the healthcare technology field. By demonstrating their expertise in Salesforce Health Cloud, certified professionals are able to differentiate themselves from their peers and position themselves for career advancement opportunities.
Salesforce Certified Health-Cloud-Accredited-Professional Dumps Questions Valid Health-Cloud-Accredited-Professional Materials: https://testking.vceengine.com/Health-Cloud-Accredited-Professional-vce-test-engine.html
