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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. What is an effect of adding services to hardware deals?

A) increases complexity of the offer
B) increases deal size
C) services selling has little effect on hardware deals
D) decreases profit

2. Which service protects from drops, spills, surges, and other mishaps?

A) Remote Delete
B) Accidental Dammage Protection
C) Defective Media Retention
D) Keep Safe

3. What makes selling services attractive to sales representatives?

A) Sales representatives are entitled to personal discounts.
B) Services contribute more to sales targets than selling hardware alone; it takes three times more hardware revenue to make the same gross profit as with services.
C) Corporate Enterprise and Public Sector customers frequently insist on purchasing services
D) Sales representatives earn additional income on sales related to contractual services.

4. Which benefits can partners derive from selling and delivering HP Services rather than their own services? (Select three.)

A) Partners pay lower list prices on product line (only printer and computer) in scope
B) Partners receive two funded headcount to join their sales team during first year.
C) Partners receive extra rebates on all HP equipment sold.
D) Partners receive a percentage of the rebate payment on their sales.
E) Partners can have more interventions as HP can dispatch them to any existing customer,
F) Partners get priority access to parts for repair,

5. Which statements are true about HP Services for Business Customers? (Select two.)

A) Defective Media Retention, Accidental Damage Protection, and Travel Coverage are not standalone services. They are designed to be sold together in a bundle
B) Travel Coverage for PCs is a good fit for customers with a high number of mobile workers.
C) Defective Media Retention allows workers to back up their hard drive to the HP cloud.
D) The Data Protection service can be configured in accordance with the customer's regulatory requirements

Solutions: