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Huawei H19-321 Exam Syllabus Topics:

Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:

1. What services are included in the software SNS (Software Subscription and Guarantee Annual Fee). (Multiple choice)

A) On-site technical support
B) Software updates and upgrades
C) Inspection services
D) Remote technical support

2. What are the precautions for selling hard disk media retention services? (Multiple choice)

A) Generally sold on an annual basis
B) You can purchase media retention services for individual hard drives under the host
C) Unlimited
D) Purchase all hard disks for the full set of devices
E) It is necessary to be within the validity period of the equipment maintenance and the maintenance should include on-site service

3. Which of the following services is not included in Huawei's Disaster Recovery and Backup Service?

A) Traditional backup services
B) Hybrid cloud backup service
C) Traditional disaster recovery services

4. For non-distributed products, which of the following customer support service products is a controlled sale? (Multiple choice)

A) Single repair service
B) Standard + maintenance
C) Standard maintenance
D) Basic maintenance
E) Gold + Maintenance

5. The total integration mode can be completed by one bidding.

A) False
B) True

Solutions: