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Oracle Fusion CRM: Sales 2014 Implementation Essentials Sample Questions:

1. In Data Quality Management, for which three entities are real-time and batch matching available?

A) Lead
B) Opportunity
C) Person
D) Location
E) Organization

2. A company makers and sells widgets. After creating the appropriate products and catalogs, the customer decides to only ship products within the USA. The customer also wants to display the number of available widgets in stock in order to prevent a conflict between sales and the available stock.
Identify the two function specification changes you would make to meet the customer's requirements.

A) Set the Availability Engine to Detail Availability.
B) Set the Availability Engine to Quick Availability.
C) Set the Pricing Engine to Complex.
D) Set the territory Engine to Do Not Run.
E) Set the Eligibility Engine to Run and Hide.

3. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Create a quote for the prospect in Oracle Fusion Sales.
B) Use LinkedIn to discover more about the prospect organization contact.
C) Use Customer Center to review the prospects' pending service requests.
D) Use keyword search to identify existing customers with the old server product line.
E) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.

4. A sales manager has been assigned to develop a competitor management program in his organization, with the primary objective of ensuring that his Sales organization has 360 degree view of its competitors. Select the two activities that the sales manager would perform in Oracle Fusion Competitor Management functionality.

A) Identify and manage internal Experts within his sales organization.
B) Design and build a Plan for how to tackle competitor threats in a sale.
C) Manage activity thresholds.
D) Capture Win/loss Reasons at various opportunities.
E) Identify and manage Competitor Presence in industries and geographies.

5. When is the default field value or expression set for a field?

A) On updating a record
B) On creating a new record
C) On deleting a record
D) On importing data by using file import

Solutions: