Microsoft 070-682 Exam : Pro. Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician

  • Exam Code: 070-682
  • Exam Name: Pro. Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician
  • Updated: Aug 12, 2026
  • Q & A: 190 Questions and Answers

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Microsoft 070-682 Exam Syllabus Topics:

SectionObjectives
Configure Hardware and Applications- Device drivers and compatibility
  • 1. Install and configure drivers
  • 2. Application compatibility solutions
Install, Upgrade, and Migrate Windows 7- Perform clean install and upgrades
  • 1. Hardware and software compatibility
  • 2. User state migration
Support Mobile Users- Mobile support strategies
  • 1. Remote access support
  • 2. Wireless connectivity support
Identify and Resolve Networking Issues- Network problem resolution
  • 1. Enterprise network connectivity issues
  • 2. Remote and wireless issues
Configure Network Connectivity- Network settings
  • 1. Remote management configuration
  • 2. IPv4/IPv6 configuration
Identify and Resolve Application Issues- Troubleshooting techniques
  • 1. Application installation failures
  • 2. Application performance issues
Manage and Maintain Windows 7 Systems- System maintenance
  • 1. Troubleshooting client systems
  • 2. Performance monitoring

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